When I found the replacement battery I needed for my laptop on Tmart.com, I verified before since I didn't know the store. The first review I found was positive, so I bought. Unfortunately, I did not realize the BBB's rate for Tmart.com is "F", and for good reasons.
As indicated here, Tmart doesn't ship you what you bought. In my case, over a month after my order, they refunded me. The reason they invoked is terrible (no, I did not request a shipment to the skies or to another planet):
The "compensation" they offer is even worst:
We are terribly sorry for the inconvenience caused by this.You can continue to choose other items you like and we will try our best to fulfill the following order.As for compensation of the inconvenience caused, we provide the 5% discount coupon for your next purchase.
Coupon Code: Se7en
Valid Date:From 2017-08-07 00:00 EST to 2017-08-31 00:00 EST
That's right. A 5% discount from a worthless company valid for 3 weeks.
But the worst part? They are still "offering" me the very same product, supposedly shipped to the very same impossible-to-reach location.