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No Food for Thought

Food is something you should provide to your brain long before coming to this blog. You will find no food recipes here, only raw, serious, non-fake news for mature minds.

Windows on a Burning Wall

admin Tuesday April 16, 2019

Over 2 years after the last article in my Windows Firewall insanity series, it was time for the next chapter. So Microsoft pushed Windows 10 1809, which, like all prior Windows 10 updates, will start warning again about walls which aren't on fire.

But there's a new twist this time. On one of my Windows 10 installs, I can't disable notifications anymore. Now, instead of "Turn off messages about network firewall", the Security and Maintenance center merely links to Windows Security, which has many things, but obviously not the one thing which would keep administrators safe from mental insanity. If you see "Turn on messages about network firewall", you may think enabling and disabling again will do the trick, but Windows won't let you disable anymore after you re-enable.

Sorry, I don't have any solution this time.

DirectCanada

admin Thursday April 4, 2019
 OUTDATED

Update: NCIX went bankrupt in 2017, and DirectCanada went offline in Q1 2018.
Rest, DirectCanada


The first PC I bought online was my third (OK, the first PC my parents bought online). I bought it from NCIX, despite the distance between British Columbia and Quebec. My next 3 PCs also came from NCIX. After an epically bad experience with months of delay, I bought my seventh PC at Future Shop. Last weekend the time to buy my next PC came and I came close to buy it at NCIX, but my friend Xavier suggested considering DirectCanada instead. In the end, I decided that was the better choice.

The good

  • Prices appear to be lower (compared to NCIX).
  • Total price is even lower as DirectCanada offers free shipping for most orders.

The bad

  • Website as flaky as NCIX's
  • Product categorization is basic - more than NCIX's
  • Product categorization is incorrect - my RAM stick and many more are considered as "Physics card" 😬
  • No price matching (unlike NCIX)
  • Product catalog might be slightly inferior to NCIX's

The really bad - almost

After completing all checkout, I was about to place my order when I had a last minute idea. I replaced an item in my cart in a different browser tab and came back to my checkout tab, which of course showed the outdated cart. I then clicked "Go Back". But instead of going back, my order was placed! Thankfully, the system ordered my current cart, so it did what I meant to do, even though that's not what I requested. In a sense, that's worst - the system not only ordered when I said to go back, but it ordered something other than what it offered me. I'm still struggling to believe it.

But what is DirectCanada?

I was amazed to realize that only 1 out of the 7 items in my NCIX shopping cart was unavailable at DirectCanada - I simply had to take a somewhat slower CPU. After noticing so much similarity between NCIX and DirectCanada, I realized they're actually associated. I'm not sure of the exact nature of this relation, but they essentially share the same products, website engine, physical location and policies. I wonder why they're not the same - perhaps history.



Now that the easy part is done, let's hope the hard part won't reflect cheapness too much and DirectCanada won't be a topic again on this blog 🙄

HP LaserJet Pro M227fdn (Debian GNU/Linux, Microsoft Windows)

admin Sunday March 31, 2019

After giving up on my Epson WF-3620 all-in-one, I had gone through a sixth consecutive defective inkjet printer. 6 printers of 3 different models, from 2 manufacturers, in 2½ years. Going through such an ordeal is much less fun than looking back at it. Fearing loss of even more of my time and mental sanity by getting a seventh printer which would also fail near-instantly, I reviewed our needs and choices. Although I had always avoided laser because we print little (most of our usage is non-business), I decided to drop inkjet printers altogether and chose to replace with a laser all-in-one. After realizing that color laser printers were too massive, I decided to go with a monochrome HP all-in-one. After I gave up trying to add a M227fdw to my cart, I called HP and was told by an agent that was because HP had no such device in stock...

I then decided to go with a slightly less flexible but immediately available and considerably cheaper M227fdn (no touchscreen, no front USB port, no wireless). I thought I was lucky, since Debian stretch offers the very first hplip version which supports the M227 series. Setting up the printer was indeed easy after I remembered I needed to install the hplip package. I was impressed by printing speed.

Things got considerably worse with the scanner, which I connected via USB. I tried launching Skanlite, which refused to open with an error message. When I tried launching from the command line, it whined:

skanlite wrote:
sane_open(" "hpaio:/usb/HP_LaserJet_MFP_M227-M231?serial=VNB3J02222" ", &handle) failed! status = Error during device I/O

With such a helpful error message, I decided to try Simple Scan, which opened, but failed when asked to scan, complaining it was "unable to connect to scanner". After searching the web significantly, I was lucky enough to find the solution, given by another poor LaserJet user. The solution is to install hplip-gui, launch HP Toolbox, and install a proprietary plugin for that scanner (UPDATE: I can't get figure out how to do this in Ubuntu 19.04. I ran $ hp-plugin -i; instead.). While that solution does fix the problem, if the M227fdn does require a proprietary plugin to scan, it's easy to consider HP Linux Imaging and Printing's table of supported printer models, which lists the M227fdn as having "Full" support and as having "Scan to PC", as fraudulently misleading.

The LaserJet has a relatively powerful web interface, but reports cannot be viewed, only printed. Inexcusably, the 10 reports offered, including the usage report, can only be directly printed on the LaserJet, even with firmware 20180510. If you want to see how many pages you actually printed before buying a new cartridge, you can thankfully use Supplies Status in the Home tab. That will also give you the total number of pages printed (in fact, the number printed with your drum, which should support about 18400).

I thought setting up the scanner on Windows would be easy, but I was overestimating HP once again. After installing HP's software, I was somewhat able to scan using Microsoft's built-in utility, but I could not see a user-friendly application from HP. I tried the menu entry "HP TWAIN Administration". It is not clear whether that application is purely administrative or if it's supposed to allow scanning directly. The home screen says to click on "Numériser" ("Scan" in French), but there is no such button. The name suggests it's just an administrative tool, but I could not find where the presets controlled there show up.

So I went to the manual and found that after installing the software on Windows, there should be an "HP Scan" shortcut in the Start menu. Unfortunately, even though I installed 2 different versions of the software on 2 Windows 10 installs, none had such a shortcut.

Thankfully, I then noticed that in one session, HP did install an application called "HP Smart", which does allow easy scanning (among other things), and which works. Yet, it wasn't installed on the PC on which I used the latest installer, and it apparently only installs for the current session (you have to repeat for each user!).
A big applause for HP for such a failure... how Smart is that? It's HP Smart.

But, after all this time wasted, it seems to do the job. So here's hoping I didn't get a seventh consecutive defective HP all-in-one, and that this will be my last post about printers for a very long time...

Update 2019-01-02: After trying to copy a document, I must say this printer's interface is crap. I knew it would be less intuitive than a touchscreen, but having to use 4 different buttons to launch a copy, only 1 of which is labeled, caused 2 adults together to fail to copy a document until we gave up and consulted the user guide.

Update 2019-03-02: We printed 1979 pages on the original cartridge, but the output was starting to get gray rather than black. The web interface didn't show any fill percentage anymore (although a bar suggested 1% left). It had been several weeks since the printer started whining about low toner though, so I just adjusted the low toner threshold from the factory default 7% to 4% in the web interface's System tab (Supply Settings), since it's apparently quite annoying on Microsoft Windows. Changing the cartridge is not as easy as it was with previous printers, but it's straightforward enough once you know you just need to follow the pictograms, letting the printer figure out automatically it needs to initialize the cartridge.

Update 2021-01-27: Although printers apparently still stuck, this one has now lasted longer than the combined duration of my 5 previous printers. I am not going back to inkjet.

Update 2022-12-11: Although the M227fdn I purchased in March 2018 still works fine, I purchased a M227fdw in June 2020. Even if they have considerable flaws and the M227fdw has had a moderate print quality issue, I have now operated M227-s for more than 7 printer-years and still have 0 complete breakage, which should be well enough to conclude the HP M227 series is vastly superior to inkjet printers in terms of reliability for my use case!😀

Bontrager Velocis S2 gloves review

admin Thursday February 28, 2019

Gants
After 17 winters riding bikes with often cold hands, I stumbled upon gloves specifically designed for winter biking. I decided to order Bontrager Velocis S2 Softshell Split Finger gloves from Montreal retailer Dumoulin bicyclettes. The retailer advertised the S1 gloves as good up to -5 °C, and the complementing S2 as good for "intense cold". Upon arrival, I found them incredibly light for such a purpose. And then saw the label which shows that the S1 are designed for about 3 °C, while the S2 was for the intense colds of... around -5 °C!

I still tried them for one ride, but after just 30 minutes of intense riding with these during a snowstorm, while the outside temperature was around -4 °C, my hands were somewhat cold, even though my torso was quite hotter than it is when I'm inside. These are not necessarily bad gloves, but for my purpose, these are just as bad as my current gloves, and in no way worth their 95 CAD price tag.

I called the retailer for a refund, and I must say the Dumoulin bicyclettes agent I spoke to was very comprehensive. He granted a full refund, including return fees, and convincingly apologized for the inconvenience.

These may do their job in Bontrager's U.S.A., but if you're in Canada or another country with a real winter, ensure you understand the label to the right before buying.

Epson WorkForce WF-3620 (on Debian GNU/Linux 8)

admin Wednesday February 20, 2019

My quest for a reliable and acceptably powerful personal all-in-one printer is apparently over. See updates

I bought an Epson WorkForce WF-3620 networked inkjet printer/scanner/copier for 90 CAD.

Debian Jessie contains Epson's printer-driver-escpr 1.4.1, which supports that printer. But the CUPS test page I printed was incredibly pale. Upgrading to unstable's version of the driver (1.6.3) was easy, but the pages printed still had way too little ink, even though the cartridges were full (although pages were readable).

The workaround is in the end most simple. The default Media Type is, unsurprisingly, "plain papers-Standard". But surprisingly, that type gives abnormally pale pages. Changing that to either "plain papers-Standard-Vivid" or "plain papers-High" solves the problem. Both seem equally readable. The latter seems to print more slowly.


Except for a doubtful label in the Web interface (printing statistics are in a page named "Maintenance"), and a worthless sticker meant to make the printer French (they visibly sent the wrong model), everything but the drivers has been working fine so far. It has USB, Ethernet and 802.11 connectivity, another USB port for scanning to a USB drive, 4 ink cartridges, an automated document feeder, a web interface, a color touchscreen, actual buttons and more. Quite an upgrade over my last Epson (Stylus COLOR 200) 😯

This could still be easily improved. The interface does not say that the ink level of cartridges is fine. It would also be useful to detail printing statistics further, for example by indicating the number of pages requested from each client IP address. And of course at what time cartridges were last replaced.

Update 1: cartridge replacement is deficient. Once you find how to initiate it, the instructions are wrong (no, you do not open the scanner to change the cartridges).
Update 2: Copying works most of the time, but has crashed the printer once (requires hard reboot - i.e. unplugging the power cord).
Update 3: The UI for print head alignment is ridiculously unclear.
Update 4: 23 months after purchase, black print quality suddenly dropped dramatically, making the printer essentially unusable for printing black. 200 CAD and many man-hours spent on cartridge replacement, manual print head cleaning, automatic print head cleaning and multiple alignments only worsened the situation. I have replaced the WF-3620.
2021 Update: Wired's Why Do Printers Still Suck? gives me the impression that many more stick to ink for too long. I am most satisfied with going laser.

Smart technology makers, dumb technology users

admin Sunday December 16, 2018

With the advent of smart TVs, smartphones and other computers, humans need to be a lot smarter about their usage of technology. Unfortunately, we are quite dumb - in particular the underprivileged. And unfortunately, even the smartest have apparently gotten dumber, even when they control their use of their smartphones.
Good thing at least technology is getting smarter and smarter! Well, perhaps

Car thieves are bad, but much wiser than car makers

admin Saturday December 15, 2018

Thieves have a new way to steal cars. A method for clean thefts, served on a silver platter by car manufacturers who sell cars equipped with key fobs instead of traditional keys, without any protection against a simple attack. Even Toyota!

If I had had such a vulnerable car stolen from me, I would be happy to discover that flaw. I would just sue the manufacturer for selling such a product. When you create such a vulnerability, you are guilty of gross negligence. The onus isn't on the customer to prove that this flaw was exploited, but on you to prove the theft was made with different means.

When manufacturers will have lost tens of millions of euros in damages, perhaps they will consider paying for security responsibles who have a clue or two about security.

Update 2025: Years after this flaw became an epidemic, Quebec at long last authorized a class action against car makers.